Privacy Policy
Last updated: November 30, 2025
Zephyrclaw
Calle de Alcalá 42
28014 Madrid, Spain
Email: info@zephyr-claw.com
Phone: +34919223375
Our Commitment to Privacy
At Zephyrclaw, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at zephyr-claw.com or interact with our services.
We believe in transparency and want you to understand exactly what information we collect and why. This policy complies with the European Union's General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact forms (name, email address, phone number if provided, message content)
- Request information about our game development services
- Subscribe to newsletters or marketing communications
- Participate in surveys or feedback requests
- Communicate with us via email or phone
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent on pages, click patterns, referring URLs)
- IP address and approximate geographic location
- Cookies and similar tracking technologies (see our Cookie Policy for details)
- Technical data about how our website performs on your device
Information from Third Parties
We may receive information about you from third-party services we use:
- Analytics providers (such as Google Analytics) who help us understand website usage
- Advertising networks that may provide demographic or interest-based data
- Social media platforms if you interact with our content there
How We Use Your Information
We use the information we collect for various purposes, always with your privacy in mind:
Service Delivery and Communication
We use your contact information to respond to your inquiries, provide information about our game development services, and communicate about potential projects. This is our primary use of personal data and is based on your consent and our legitimate business interests.
Website Improvement and Analytics
We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and optimize user experience. This helps us create better content and more intuitive navigation.
Marketing and Promotional Communications
With your explicit consent, we may send you updates about our services, new offerings, industry insights, and promotional content. You can unsubscribe from these communications at any time.
Security and Fraud Prevention
We process certain data to protect our website from malicious activity, prevent fraud, and ensure the security of our systems and your information.
Legal Compliance
We may use and retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing
Under GDPR and applicable data protection laws, we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities, such as marketing communications or optional cookies.
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, security, and fraud prevention.
- Legal Obligation: When we must process data to comply with legal requirements or court orders.
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver services (hosting providers, email services, analytics platforms). These providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data.
Analytics and Advertising Partners
We use Google Analytics and similar tools to understand website performance. These services may collect and process data according to their own privacy policies. We may also work with advertising partners who use cookies to deliver relevant ads.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: We use industry-standard SSL/TLS encryption for data transmitted between your browser and our servers.
- Access Controls: We restrict access to personal information to authorized employees and service providers who need it to perform their duties.
- Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and security threats.
- Secure Storage: Personal data is stored on secure servers with appropriate technical and organizational safeguards.
- Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:
- Contact form submissions and inquiry data: 24 months from last contact
- Marketing communications preferences: Until you unsubscribe or request deletion
- Analytics and usage data: 26 months (Google Analytics default)
- Legal or accounting records: As required by applicable laws (typically 5-7 years)
- Cookie data: As specified in our Cookie Policy
After the retention period expires, we securely delete or anonymize your personal information.
Your Privacy Rights
Under GDPR and other applicable laws, you have the following rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections.
Right to Erasure (Right to be Forgotten)
You can request that we delete your personal information, subject to certain legal exceptions (such as legal obligations to retain data).
Right to Data Portability
You can request your personal data in a machine-readable format to transfer to another service provider.
Right to Object
You have the right to object to our processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances, such as while we verify its accuracy.
Right to Withdraw Consent
Where we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at info@zephyr-claw.com or use the contact information provided below. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features on our website.
- Disable cookies through your browser settings. See our Cookie Policy for more details on managing cookie preferences.
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm deletion within 30 days.
International Data Transfers
Our primary operations are based in Spain (European Union). However, some of our service providers may be located in other countries. When we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Privacy Shield certification (where applicable)
Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification if you have subscribed to our communications
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Contact:
Zephyrclaw
Calle de Alcalá 42
28014 Madrid, Spain
Email: info@zephyr-claw.com
Phone: +34919223375
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.